At JJ Fresh Fish, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
When we collect personal data about you
- Name
- Mobile number
- Email address
- Delivery address
- Billing information
- Order details
- Payment-related information
- Website usage and interaction information
We only collect information that is reasonably required to provide our services and process your orders.
2. How We Use Your Information
The information collected may be used to:
- Process and confirm your orders
- Deliver products to your requested address
- Contact you regarding your order
- Process payments and refunds
- Respond to customer enquiries
- Provide customer support
- Improve our products and services
- Send important service-related notifications
- Prevent fraudulent or unauthorized activities
- Comply with applicable legal requirements
3. Payment Information
If online payment facilities are available, payments may be processed through third-party payment gateways.
JJ Fresh Fish does not normally have access to or store your complete debit card, credit card, UPI, or banking credentials. Payment information is handled by the respective payment service provider according to its security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand website usage
- Improve website performance
- Provide a better user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, such as:
- Payment gateway providers
- Delivery partners
- Website hosting and technology providers
- Customer support services
- Legal or regulatory authorities when required by law
Only information necessary for the relevant service or legal requirement will be shared where reasonably possible.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, comply with legal obligations, and fulfill other legitimate business requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
JJ Fresh Fish is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
9. Children's Privacy
Our website is intended for general use and is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact JJ Fresh Fish using the contact details provided on our website.
11. Changes to This Privacy Policy
JJ Fresh Fish may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact JJ Fresh Fish through the contact details available on our website.